How to Build Customer Loyalty Through Focus, Service, and Trust.
Samplenomics: Your Premier Partner in Consumer Research Solutions.
FOCUS. For over a decade, we've dedicated ourselves to guiding global brands, governments, NGOs, and academic institutions through immersive consumer journeys. With a focus on delivering deep insights and validating concepts, we connect with targeted respondents across Asia and Europe.
Our expertise spans qualitative methodologies like ideation, co-creation, and focus groups, as well as quantitative methods such as online surveys and monthly tracker studies, along with innovative hybrid approaches like MROCs.
SERVICE. At Samplenomics, excellence in research service is our hallmark. Our international team brings together diverse cultural backgrounds from Asia and Europe, offering nuanced insights that spark a fresh "AHA!" moment in the journey of discovery.
With offices strategically located in Hong Kong and the Netherlands, Samplenomics serves as the Gateway to Asia for European clients and vice versa. Our commitment to superior customer service extends to every aspect of the research process, ensuring that client objectives are met with precision.
Through our unique "Respondent’s Concierge™" approach, we cultivate high engagement and foster open mind set sharing among survey takers and focus group participants, enriching the research process and driving actionable outcomes. TRUST. With a proven track record spanning over a decade, Samplenomics has earned and maintained the trust of clients across Asia and Europe. Our impressive client retention rate of 100% for the past three years speaks volumes about our commitment to excellence.
Positive feedback from clients and consistently high NPS scores from respondents further attest to our dedication to quality and customer satisfaction.
As active members of industry organizations like ESOMAR and CMRA, and as co-founders of the MRSHK in Hong Kong, the Samplenomics team is at the forefront of shaping insights across Asian and European societies. We're honored to be invited speakers at industry conferences and trade shows, where we share our expertise in cultural insights and data collection methodologies.
FOCUS. SERVICE. TRUST.
Whether it's exploration or validation, online or offline, in Asia or Europe, count on Samplenomics to be your trusted partner in navigating the complex landscape of consumer research.
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